Provider Onboarding Guide

Last updated: 2026-06-02

Welcome to Yanyja. This guide walks you through getting your business live: the one-time Business setup screen, the five-step onboarding checklist, and publishing your booking page. Your booking page stays private the entire time — nothing goes public until you explicitly hit “Make page public” at the end.

Stage 1: Business setup

When you first log in and select “Set up as a Provider”, you are taken to the Business setup screen (/provider/setup) before anything else. Complete this form once to create your provider profile, then you are redirected to the onboarding checklist.

About your business

Business name — displayed publicly on your booking page.
URL slug — the address customers will use to find you (e.g., yanyja.com/yourslug). Yanyja checks availability in real time as you type. Lowercase letters, numbers, and hyphens only (max 60 characters). You will lock this in permanently at Step 5 of the checklist.
Description — a short intro shown on your public booking page.

Booking preferences

Duration mode — controls how appointment length is decided:
- Provider confirms (default): you confirm the exact duration after the booking is submitted.
- Customer selects: the customer picks from the duration range you define on each service (e.g., 30, 60, or 90 minutes).
Currency — defaults to AUD; other options include GBP, USD, EUR, and CAD.

Contact (optional)

Phone and Website — shown on your public page. Both are optional and can be updated later in settings.

Click Create business to save and move to the onboarding checklist.

Stage 2: The five-step onboarding checklist

Each step unlocks the next. You can return to the checklist at any time — your progress is saved as you go. Complete all five steps before publishing.

Step 1 — Add at least one service

Define what customers can book.

Set the service name, description, duration (or duration range), and a starting price.
You can add more services or edit them later from your business workspace.

Step 2 — Add where you work

Add the physical (or virtual) location where services are offered.

Yanyja uses Google Maps geocoding to pinpoint your address and show a map pin on your booking page.
Set the opening hours for the location. These hours act as the baseline availability for when bookings can occur.

Step 3 — Invite at least one Resource

You must invite at least one Resource before you can publish your booking page — this step is required, not optional.

Send an invitation by email from Resources.
The recipient receives a single-use invite link valid for 48 hours. They can accept and finish their setup any time within that window.
This step is marked complete as soon as the invitee accepts.

Step 4 — Set their availability and services

Once the Resource accepts their invitation, configure their schedule.

Weekly recurring availability — the default is set to match the opening hours of your location, with all current services bookable.
Services assignment — tag which services each Resource can be booked for. A booking slot is only generated when a Service, Location, and Resource all overlap in availability.
You can override a Resource’s availability at any time from Resources → Edit availability. Resources with the appropriate permission can also set their own availability overrides (for example, to mark sick leave).

Step 5 — Lock in your public address

Confirm the URL slug for your booking page.

This is the address customers will save, share, and book through.
The slug is permanent once locked — you cannot change it without re-creating your provider profile, so choose carefully.

Stage 3: Publish your booking page

When the checklist shows 5/5, the Make page public button becomes active.

Your booking page is private until you click this button. The skip link at the bottom of the checklist also confirms: “your page will stay private until you publish.”
After you click Make page public, yanyja.com/[your-slug] goes live in under a minute and you receive a confirmation email.

Share your URL with customers once you receive that confirmation — they can then start booking without needing a password.